How do I know that I am connected to my clinic team?
You will see a ‘Connected’ status next to Clinical services in the ‘Settings’ page. Tap on the ‘Clinical Services’ item to see your user ID, and the option to ‘Sync’ or ‘Disconnect’.
Why is the app suddenly shutting down?
If the app unexpectedly shuts down, please just try restarting it. If it repeatedly shuts down as a result of the same action, please email email@example.com to report the error and request support.
Why is my Fitbit data not appearing in Project Breathe?
In Project Breathe app, visit the ‘Settings’ page. Check under ‘Connected Services’ to make sure you are connected to Fitbit. If not, follow through the process outlined in the Fitbit section of the user guide.
If you are connected, open the Fitbit app and force a sync with your activity tracker. The go back to Project Breathe app and pull to refresh on the dashboard to sync with Fitbit. You should now be able to see your Fitbit data.
How do I remove and re-add a Bluetooth device?
In the Project Breathe app, visit the ‘Settings’ page and scroll to the ‘My Devices’ section. On iOS, you can swipe left on a device name and choose ‘Delete’ to remove it. On Android, simply press and hold on the device you want to remove and choose ‘Delete’ in the menu bar.
To setup your Vitalograph spirometer again, just follow the instructions here. For a Nonin oximeter, check here.